View our previous 30-Day Money-Back Guarantee, effective until January 31 2023 here
View our previous 60-Day Money-Back Guarantee, effective until January 31 2023 here
Effective as of Feburary 1, 2023
30-DAY MONEY-BACK GUARANTEEFiture Holding LLC (“Fiture”, “we”, or “us”) is offering Members who qualify the opportunity to purchase their first Fiture Product worry-free. If you are eligible for our 30-Day Money-Back Guarantee Program (“Trial Program”), you will be able to try your first Fiture Product (and accessories, if purchased together) within thirty (30) days of delivery. If you’re not satisfied with your Fiture experience, simply reach out to our Support Team at support@fiture.com within thirty (30) days of delivery and we’ll coordinate the return of your Fiture Product (and accessories, if applicable) for a full refund.
60-DAY MONEY-BACK GUARANTEEFiture Holding LLC (“Fiture”, “we”, or “us”) is offering Members who qualify the opportunity to purchase their first Fiture Product worry-free. If you are eligible for our 60-Day Money-Back Guarantee Program (“Trial Program”), you will be able to try your first Fiture Product (and accessories, if purchased together) within sixty (60) days of delivery. If you’re not satisfied with your Fiture experience, simply reach out to our Support Team at support@fiture.com within sixty (60) days of delivery and we’ll coordinate the return of your Fiture Product (and accessories, if applicable) for a full refund.
Capitalized terms used but not defined in this 30-Day Money-Back Guarantee(the “Trial Terms”) will have the meanings given to them in Terms of Service .
WHO IS ELIGIBLE FOR FREE TRIAL?
First-time purchasers of a new Fiture fitness mirror. If you have previously returned a Fiture fitness mirror, the purchase of a second Fiture Product is not eligible for this Trial Program.
WHAT IS REFUNDABLE?
Your Fiture Product and all gently-used accessories purchased together with your Fiture Product within 30 days after delivery.
Your Membership fee for a one-month period.
Delivery and installation fees, if you live with an eligible delivery territory as described below.
HOW TRIAL DOES NOT APPLY TO THE FOLLOWING:
Accessories purchased without the Fiture fitness mirror.
Accessories that are purchased with a Fiture Product and are not returned with the Fiture fitness mirror.
Accessories returned with excessive wear and tear.
In the United States, Trial Program is not offered to deliveries in Alaska, Hawaii, Puerto Rico, U.S Virgin Island, and ferry-only accessible locations.
All commercial use of Fiture Product are not subject to this Trial Terms.
Other promotions from Fiture may not be combined with Trial Program.
HOW TO REQUEST A RETURN?
Live Chat found at: www.fiture.com
Email at: support@fiture.com
Call: 1-844-434-8873